Westdecor NV places great value on the protection of your personal data (and the respect of your privacy). In this privacy statement, we aim to provide clear and transparent information about (which data we collect) how we handle personal data. We make every effort to guarantee your privacy and therefore handle personal data with care. In all cases, Westdecor NV complies with applicable laws and regulations, including the General Data Protection Regulation.

This implies that in any case, we:

• process your personal data in accordance with the purpose for which they were provided, these purposes and types of personal data are described in this Privacy Statement;
• limit the processing of your personal data to only those data that are minimally necessary for the purposes for which they are processed;
• ask for your explicit consent when we need it for the processing of your personal data;
• have taken appropriate technical and organizational measures to ensure the security of your personal data;
• do not transmit personal data to other parties unless this is necessary for the execution of the purposes for which they were provided;
• are aware of your rights regarding your personal data, we will inform you of them, and we will respect them.

As Westdecor NV, we are responsible for the processing of your personal data. If, after reading our privacy statement or in a more general sense, you have questions or wish to contact us, you can do so using the contact details below:

Westdecor NV - Ter Donkt 40 - 8540 Deerlijk - Belgium
E-mail : website@westdecor.be

Why do we process personal data?

Your personal data is processed by Westdecor NV for the following purposes and legal grounds :

• The management of your account;
• Processing your orders;
• To deliver goods and services to you;
• Organizing after-sales service;
• Making the website easily accessible (using cookies);
• Communication for direct marketing purposes (for example, a newsletter);
• To be able to call or email you if necessary to perform our services;
• Informing you about changes to our services and products;
• Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences.
• Processing personal data when we are legally obligated to do so, such as data we need for our tax return.

Which personal data do we process?

For the above-mentioned purposes, we may request, store, collect, and process the following personal data from you:

• Personal identity information: name, first name, address, phone number, email.
• Purchase history, outstanding invoices, payment information (to the extent that they relate to natural persons)
• Information about the web pages that an IP address visits.
• Data left on our website.

We only use the collected data for the purposes for which we obtained the data.

Minors

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at website@westdecor.be, and we will delete this information.

Provision to third parties

We may provide the data you give us to third parties if this is necessary for the execution of the purposes described above.

In this way, we use a third party for:

• Providing your personal data to delivery services;
• Managing the internet environment (web hosting);
• Managing IT infrastructure (including IT network, etc.);

We never share personal data with other parties with whom we have not entered into a processing agreement. With these parties (processors), we naturally make the necessary arrangements to ensure the security of your personal data.

Furthermore, we will not disclose the information you provide to third parties, unless it is legally required and allowed.

We may also share personal data with third parties if you give us your consent. You have the right to withdraw this consent at any time, without affecting the lawfulness of the processing before the withdrawal.

We do not provide personal data to parties located outside the EU.

How long we retain personal data.

Westdecor NV retains your personal data no longer than strictly necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for the following (categories) of personal data:

• Personal data (Category) > Retained for a maximum of 10 years after the last use.
• Personal details > Retained for a maximum of 10 years after the last use.
• Address > Retained for a maximum of 10 years after the last use.

Cookies, or similar technologies, that we use.

Westdecor NV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone upon the first visit to this website. Westdecor NV uses cookies with purely technical functionality to ensure the proper functioning of the website and to, for example, remember your preferences. These cookies are also used to make the website work well and to optimize it. Additionally, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we have already informed you about these cookies and requested your consent to place them.

You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Additionally, you can delete all information previously stored through your browser settings.

Refer to the following link for further explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

This website also places cookies from third parties, such as advertisers and/or social media companies.

Below is an overview:

• Google Analytics
  • Function: Analytical cookie that measures website visits. Retention period: 2 years
• Google Search
  • Function: Analyzing information suitable for your search query

To view, modify, or delete data:

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you may have given for the processing of your data or object to the processing of your personal data by Westdecor NV. You also have the right to data portability, which means you can request us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data portability of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data to website@westdecor.be.

Security of the data:

Westdecor NV takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact our customer service or via website@westdecor.be. Westdecor NV has taken the following measures to secure your personal data:

• Security software, such as antivirus and firewall protection.
• TLS (formerly SSL): We transmit your data through a secure internet connection. You can recognize this by the 'https' in the address bar and the padlock icon in the address bar.

Your rights regarding your data:

You have the right to access and the right to correction or deletion of the personal data we have received from you. At the top of this privacy statement, it is indicated how you can contact us. (You can also contact us through the contact page of our website www.westdecor.be).

Additionally, you have the right to object to the processing of your personal data (or part of it) by us. You also have the right to have the data provided by you transferred by us to yourself or, on your behalf, directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly.

You always have the right to lodge a complaint with the Privacy Commission, which is the supervisory authority in the field of privacy protection.

Changes to the privacy statement:

Westdecor NV may change its privacy statement. We will announce any such changes on our website.